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Visit our office HQ.
Bharathidasan University Technology Park (BUTP), Race Course Road, Khajamalai, Tiruchirappalli - 620023Open Time
Customer support hours.
Mon - Sat: 9am - 8pmSend a Message ✉️
What is the return & replacement policy?
We offer a 7-day hassle-free replacement or full refund on all eligible products in their original packaging with all tags attached.
How fast is express delivery dispatch?
Orders are dispatched from our fulfillment hubs within 24 hours. Standard domestic delivery takes 2 to 4 business days.
How can I track the live status of my order?
You can visit our Track Order page and enter your Order ID or tracking number for live GPS tracking.
Which items are not eligible for return?
Custom-stitched apparel, intimate wear, perishable grocery items, and opened cosmetic products are non-returnable for hygiene reasons.
How long does it take to process a refund?
Once the returned product passes quality inspection, your refund is credited back to your original payment method within 3-5 working days.
What should I do if I receive a damaged product?
Please notify our customer support team within 48 hours of delivery along with product photos. We will arrange an immediate doorstep pickup and priority replacement.